Support
Need help, found a bug, or have a suggestion? Browse the FAQ below, or send us a message.
Frequently Asked Questions
What is Hexlands?
Hexlands is a multiplayer hex-tile placement game for iPhone. You draw tiles and place them on a shared board to build roads, cities, and chapels, claim features with meeples, and earn points.
How do I play with friends?
Choose Create Game to start a private room — you'll get a code your friends can enter from Join Game. Once everyone is in the lobby, the host starts the match. Private games let the host pick a custom time limit, from 1 minute up to 24 hours.
What are public games?
Public games let you jump into a match with other players right away — no room code needed. Pick Join Game and browse the public lobby list, or create your own public game to have strangers join you. Public games have a fixed 30-minute time limit to keep things moving.
How many players can play?
Hexlands supports 2–5 players in a single match, whether the game is public, private, or single-player vs AI.
Can I play solo?
Yes. Single Player runs entirely on your device — no internet required — and lets you pick an AI difficulty:
- Easy: random legal moves.
- Medium: greedy single-ply search.
- Hard: a more aggressive weighted strategy.
- Hell: an RL-trained neural-net opponent for a serious challenge.
The Tutorial mode is also available if you'd rather just learn the rules at your own pace.
Is there in-game chat?
Yes — tap the chat button during a multiplayer match to send short messages to everyone in the game. Messages are filtered for prohibited language, and chat is not available in single-player mode.
Do games have a time limit?
Public games end after 30 minutes. For private games, the host sets a custom time limit anywhere from 1 minute to 24 hours when creating the game. When time runs out, remaining features are scored and a winner is declared.
How does scoring work?
Completed roads, cities, and chapels score points during the game and return any meeples placed on them. Unfinished features score reduced points at the end of the game. The player with the highest total score wins.
- Roads: 1 point for each tile in a completed road.
- Cities: 2 points for each tile in a completed city, plus 2 additional points for each shield.
- Chapels: 12 points when all surrounding sides have a tile filled.
If multiple players have meeples on a completed feature, the points all go to the player with the most meeples. If there is a tie for most meeples, the points are split evenly between the tied players.
How many meeples do I have?
Each player starts with 5 meeples. When a feature they claimed is completed and scored, the meeples on it are returned to their supply.
What are the special tiles I'm seeing?
Hexlands includes overlay tiles such as destroy tile and remove meeple, which let you modify the board in strategic ways. Tap any highlighted cell to use them on your turn.
My game disconnected — will I lose progress?
Game state is saved on our servers. Reopen the app and rejoin using the same room code to continue where you left off. If you still can't reconnect, please send us a report below so we can investigate.
Is there a cost to play?
Hexlands is free to join — you can download the app and play in any game at no cost. To create your own games, a $1.99/month membership is required after a free trial period. Memberships are handled through the App Store and support Family Sharing, so your subscription can be shared with up to five family members.
How do I delete my data?
See our Privacy Policy for the full details of what we collect. In short: bug reports you submit through the form below (email, description, IP, user-agent) are automatically deleted after one year, and we don't store analytics or tracking data. If you'd like a bug report removed sooner, send us a message using the same email address you originally submitted it with and we'll delete it.
To cancel your Hexlands Creator subscription, go to Settings → Apple ID → Subscriptions on your device.
Contact Us / Report a Bug
Send us a description of the issue or feedback and we'll take a look. Include your device model and what you were doing when the problem occurred, if relevant.